Buying+on+Line+Your+rights

Buying on Line Your rights

When you enter the world of Buying‐online you may have qualms about your rights. You know or think you know your rights in a shop but this is different.

Well I will itemise below what the Seller is obligated to, and what the goods must comply with.

The Seller :‐

Must offer clear information about the goods and services up front

Give written confirmation of purchases

Offer a cooling off period

You can cancel for any reason within 7 days of receipt of goods,

and get a full refund

Offer a full refund if the goods do not arrive by the date agreed ( Or within 30 days if no date was agreed)

Under the Sale of Goods Act goods must :‐

Be safe and of a satisfactory quality.

Not be damaged or defective ( Unless this is pointed out in advance )

Be fit for the purpose

Be as described by the Seller, package or display sign.

Last for a reasonable length of time.

So as you can see the same kind of Rights that you would expect from any purchase anywhere

Does that make you feel more comfortable with Buying on Line ?

If things go belly up below are a few of the sites to visit :‐

www.citizensadvice.org.uk

www.lawcentres.org.uk

www.tradingstandards.gov.uk

www.econsumer.gov.uk

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